How can I contact GINZAI customer service?

You can contact GINZAI Customer Service via the contact form , by email, or by phone. The phone number is:
(DE/AT/CH) +49 (0)471 - 7003725
Monday through Friday from 9:30 a.m. to 3:00 p.m.   

Can I order GINZAI by phone?

You can place an order by phone with advance payment during the service hours listed below. You can reach our order desk at the following phone number:
(DE/AT/CH) +49 (0)471 - 7003725
Monday through Friday from 9:30 a.m. to 3:00 p.m.

How long does it take to process my request via the contact form?

Requests via the contact form will be processed and answered within one business day at the latest. Please note that requests are not processed on weekends and holidays. In the event of an increased volume of inquiries, e.g. after public holidays or in the case of more complex requests, delays may occur.

Our top priority is to handle your request competently, accurately, and with a personalized approach.
We appreciate your patience if it takes a little longer than usual.